Privacy Policy

1. Introduction

Thank you for trusting BEEB DELIVERY with your information. Your privacy is important to us, and we are committed to protecting your personal data.
This Privacy Policy describes how BEEB DELIVERY ("we," "our," or "us") collects, uses, shares, and protects information when you use our website, mobile applications, and related services (collectively, the "Services").

2. Scope

This Policy applies to:

  • Users who request or receive services through BEEB DELIVERY.
  • Service Providers who offer services independently or through a company via BEEB DELIVERY.
  • Individuals providing information in relation to an application for the use of BEEB DELIVERY services.

This Privacy Policy complies with applicable data protection laws in the jurisdictions where we operate. If you have questions regarding our practices in your location, please contact us.

3. Information We Collect

We collect the following categories of information:

3.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, gender, date of birth, address, profile picture, and banking information.
  • Service Provider Information: Government-issued identification, driver's license information, vehicle details, and photographs.
  • Communications: Feedback, ratings, and correspondence with customer support.

3.2 Information Created When You Use Our Services

  • Location Information: Precise or approximate location data from your device.
  • Service Information: Details about requested or provided services, time and date of services, charges, and usage of promotional codes.
  • Usage Information: Interaction with our services, including access dates/times, app features used, pages viewed, and crash data.
  • Communication Data: Metadata from calls and messages between users and providers within the app.

3.3 Information from Other Sources

  • Third-party partners (e.g., financial service providers, marketing services, API partners).
  • Public databases.
  • Business partners (if you use BEEB DELIVERY through a corporate account).

4. How We Use Your Information

We use the collected information to:

  • Provide, personalize, and improve our services.
  • Facilitate account creation and verification.
  • Ensure the security and safety of users.
  • Communicate important updates and promotional offers (with your consent).
  • Provide customer support and resolve disputes.
  • Conduct research and development.
  • Fulfill legal, regulatory, or contractual obligations.

We do not sell or share personal data with third parties without user consent.

5. Safety and Security

We use your data to:

  • Verify identities.
  • Detect and prevent fraud, unauthorized use, and security breaches.
  • Promote a safe and respectful community by reviewing feedback and ratings.

6. Marketing and Communications

With your consent, we may send you marketing communications about new features, promotions, and updates through email, SMS, or in-app notifications.
You can opt-out of receiving marketing messages at any time through the app settings.

We may still send important non-marketing communications regarding your account and use of our services (e.g., policy changes).

7. Cookies and Third-Party Technologies

We and our partners use cookies, pixels, and similar technologies to:

  • Authenticate users.
  • Remember preferences and settings.
  • Analyze site traffic and trends.
  • Measure the effectiveness of ads and communications.

For more information, please see our [Cookie Policy].

8. Your Choices and Transparency

You have choices regarding the information we collect and how it is used:

  • Privacy Settings: Control your data-sharing preferences directly through the app.
  • Device Permissions: Manage permissions at the device level (e.g., location services).
  • Marketing Communications: Opt out of marketing messages at any time.

You may also request access, correction, or deletion of your personal information.

9. Data Retention and Account Deletion

We retain your information as long as necessary for service provision, compliance with legal obligations, and dispute resolution.
You may request deletion of your account and personal information at any time by contacting us at:

Upon verified request, we will delete your data, subject to legal obligations.

10. Updates to this Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via the app, website, or email. Continued use of our Services after notification constitutes acceptance of the updated Policy.
We encourage you to review this Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
📩 [BestExperienceEverBeen@gmail.com]