Privacy Policy
1.
Introduction
2.
Scope
This Policy applies to:
- Users who request or receive services through BEEB
DELIVERY.
- Service Providers who offer services independently or
through a company via BEEB DELIVERY.
- Individuals providing information in relation to an
application for the use of BEEB DELIVERY services.
This Privacy Policy complies with
applicable data protection laws in the jurisdictions where we operate. If you
have questions regarding our practices in your location, please contact us.
3.
Information We Collect
We collect the following categories
of information:
3.1
Information You Provide Directly
- Account Information:
Name, email address, phone number, gender, date of birth, address, profile
picture, and banking information.
- Service Provider Information: Government-issued identification, driver's license
information, vehicle details, and photographs.
- Communications:
Feedback, ratings, and correspondence with customer support.
3.2
Information Created When You Use Our Services
- Location Information:
Precise or approximate location data from your device.
- Service Information:
Details about requested or provided services, time and date of services,
charges, and usage of promotional codes.
- Usage Information:
Interaction with our services, including access dates/times, app features
used, pages viewed, and crash data.
- Communication Data:
Metadata from calls and messages between users and providers within the
app.
3.3
Information from Other Sources
- Third-party partners (e.g., financial service
providers, marketing services, API partners).
- Public databases.
- Business partners (if you use BEEB DELIVERY through a
corporate account).
4.
How We Use Your Information
We use the collected information to:
- Provide, personalize, and improve our services.
- Facilitate account creation and verification.
- Ensure the security and safety of users.
- Communicate important updates and promotional offers
(with your consent).
- Provide customer support and resolve disputes.
- Conduct research and development.
- Fulfill legal, regulatory, or contractual obligations.
We do not sell or share personal
data with third parties without user consent.
5.
Safety and Security
We use your data to:
- Verify identities.
- Detect and prevent fraud, unauthorized use, and
security breaches.
- Promote a safe and respectful community by reviewing
feedback and ratings.
6.
Marketing and Communications
We may still send important
non-marketing communications regarding your account and use of our services
(e.g., policy changes).
7.
Cookies and Third-Party Technologies
We and our partners use cookies,
pixels, and similar technologies to:
- Authenticate users.
- Remember preferences and settings.
- Analyze site traffic and trends.
- Measure the effectiveness of ads and communications.
For more information, please see our
[Cookie Policy].
8.
Your Choices and Transparency
You have choices regarding the
information we collect and how it is used:
- Privacy Settings:
Control your data-sharing preferences directly through the app.
- Device Permissions:
Manage permissions at the device level (e.g., location services).
- Marketing Communications: Opt out of marketing messages at any time.
You may also request access,
correction, or deletion of your personal information.
9.
Data Retention and Account Deletion
Upon verified request, we will
delete your data, subject to legal obligations.
10.
Updates to this Policy
11.
Contact Us